Avoca - lead conversion to sales facilitating
Unlike basic bots, Avoca is deeply integrated with industry CRMs like ServiceTitan and Housecall Pro. It checks a company’s real-time schedule and books appointments directly into the calendar. The AI proactively calls or texts customers who have outstanding estimates or missed appointments, “filling the board” without human intervention. When a customer fills out a web form, Avoca’s AI calls them back instantly within seconds to secure the job before they call a competitor. One of Shrivastava’s core contributions to the startup is the Avoca Coach – a platform that doesn’t just replace humans. The Coach lets AI listen to customer calls handled by real employees and provides them with real-time scoring and coaching insights to improving their sales techniques. This way, the system keeps human employees in the loop, improving their sales techniques and grow their businesses . Avoca’s success: A billion-dollar milestone The market’s response has been nothing short of explosive. On A...